People Management - Ten Steps to Success! - Page 2

3) Focus on Delivery

Managers are there to deliver the day to day tactical results the business or organisation needs. Here, there is little space for strategy or vision as such, but those great at managing peoplewill keep a reference point there. Every manager's defined goal is measurable results.

4) Build Relationships

As it's all about people, great managers build relationships easily and make it a priority, day-in-day out. They spend a lot of time with and listening to, their people.

5) Accept Feedback

Actually, they don't just accept it, they suck feedback in - they use their excellent listening skills to seek out feedback all the time - in every interaction.

6) Develop Others

Grasping the opportunities, the best managers quickly link them to those who can make progress in their own development - and in line with ongoing Succession Planning, prepare for the future well in advance.

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